Our Team

Tracey joined Eureka in 2018, she supports the Eureka team as a whole and enjoys problem-solving and liaising with customers, advisers and providers.
She maintains our records and ensures that efficient processes are in place to enable us to deliver excellent customer service to our clients.

In her spare time, Tracey is a leader for Girlguiding and has successfully run a Brownie Unit for many years. She is able to offer young girls in her local community opportunities to experience team work, challenges, camps, holidays and above all, fun and friendship.

Penny has been a professional mortgage and protection adviser for over 25 years, starting her career with five years at NatWest, where she obtained her Certificate in Mortgage Advice and Practice (CeMAP). Keen to widen her skill set, she then worked at a  specialist mortgage broker, gaining invaluable knowledge about non-standard mortgages before moving to Barclays where she spent another ten successful years.

Penny has been able to offer mortgage advice from lenders across the market since 2015 and is able to tailor her advice to support each client’s individual needs and circumstances. In 2019 she joined Eureka Financial Solutions and took the decision to widen her skills and the range of advice she was able to offer completing her Diploma in Regulated Financial Planning (Dip PFS). Penny is now able to provide a full financial planning service including advice on investments and pensions.

Penny is proud that many of her existing customers have been delighted with her friendly, efficient, and professional service and have referred friends, family and colleagues to her. She is happy to offer an initial, no-obligation call or appointment at your home or place of work.

Outside of work, Penny enjoys spending time with her family, watching musicals, and going to fitness classes.

Callum is a seasoned financial services professional with 15 years of experience returning to his passion for providing expert mortgage and protection advice. He deeply enjoys guiding clients through the often-complex financial landscape, helping them make informed decisions that can significantly impact their lives. Whether it’s securing their first home or safeguarding their family’s future, Callum takes pride in building strong client relationships and delivering personalised solutions that meet individual needs and aspirations.

When not assisting clients, Callum enjoys spending quality time with his children, taking his dog for country walks, and exploring new destinations on his travels.

Previously to joining Eureka, Kerry worked for over six years in Financial Services supporting teams with administration and business submission.

She enjoys spending time with her Family, watching films together and loves doing home improvements. She is a qualified Reiki Master and helps organise a local meditation group. She always tries to maintain a positive outlook on life.

Stuart has worked in financial services for over 35 years. He spent 14 years at NatWest, initially in branch banking before moving into mortgage underwriting, where he met his wife-to-be, Penny.

Following a short period at a mortgage brokerage he moved into compliance and has spent the last 20 years in various compliance roles – initially specialising in mortgage and protection and more recently expanding into general insurance. The opportunity to work with Penny and the team at Eureka, arose at the end of 2024. Stuart aims to utilise his skills and knowledge to assist the continued growth and success of the business.

In his spare time Stuart enjoys spending time with his family and has interests in history, genealogy, gardening and listening to music.